HydraDesk
Secure remote support.
Get remote help in three steps
Your support agent can connect to your computer to fix the issue — only with your permission, and only while you're watching.
Download — coming soon
Windows · free · no account needed
-
Download & run Open HydraDesk Support — no install wizard, no account.
-
Share your ID Tell your agent the ID number and one-time password shown in the app.
-
Get help Your agent connects and resolves it. You can watch and end the session anytime.
- You stay in controlNothing happens until you share your ID. Close the app to end access.
- End-to-end encryptedThe remote connection is encrypted the whole way.
- Private & self-hostedRuns on HydraDesk's own servers — never a third party.